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Important Update Regarding Our Reopening!

Important Update Regarding Our Reopening

Dear Parents & Patients,

Our mission has always been to provide the highest available quality care to our community. As we reopen our doors, the steps taken demonstrate our persistent resolve to this commitment. At your next appointment, in addition to upholding the OSHA standards that we have always maintained, you will notice updated office protocols, new technology, and additional equipment above and beyond the required. Please read them over so you know what to expect when you come to your appointment.

Prior to your appointment: Parents/guardians or patients will be required to complete a health screening questionnaire. All required paperwork must be completed online at least 24 hours prior to the appointment. Please also be on the lookout for important details regarding new precautionary protocols.

Temperature checks: All team members and parents/guardians and patients will be screened daily. Anyone with a temperature of 100.4° or higher will not be permitted to enter our building.

Arrival: Upon arrival, one of our team members will greet you and administer an additional screening questionnaire, so please bring your own pen. We ask that you please keep a 6-foot social distance from other patients and staff.

Additional prevention measures: Wearing a facial covering is required to enter our practice for anyone ages 2 and older as recommended by the CDC. Due to limited supply, we are unable to provide faces masks to patients and parents.

Precautionary changes to the patient experience: In the best interest and safety of our patients and staff, we will no longer offer amenities that put people at risk, including: bottled water, magazines, toys for children, video games and theaters or Tebo The Tooth in-office visits for children during their appointments, etc. We will provide contactless payments when able.

Our new ‘look’: You will notice clinical team members wearing enhanced PPE (personal protection equipment) in adherence with CDC guidelines.

Behind the scenes: As always, our practices are meticulously prepared for your arrival. Use of disinfection solutions and UV light will be used to ensure proper precautions are taken in an effort to sterilize PPE and clinical areas in our practices.

Time to say goodbye: At the end of your appointment, we will schedule your next appointment and email you the appropriate documentation. We will escort you towards the exit in a means that limits crossing paths with others as much as possible.

We appreciate your understanding regarding our new procedures and hope you appreciate the added safety measures we are taking to ensure your care. We may look a little different today but are committed to delivering the same excellence you are accustomed to. Thank you for allowing us to be a dedicated part of your healthcare team.

Thank You,

Your Tebo Dental Family

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